SSL communication is used for communication with the translation server.
Other security requirements are shown in the following table.
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Communication
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SSL communication
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Authentication
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- ID/password authentication
- IP address authentication function (selected during application)
- Two-factor authentication function (selected during application)
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Servers
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Within Japan only (AWS Tokyo Region)
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Data storage
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- Translation process data (source text data input/entered by users)
Deleted immediately after translation process
- Data after translation process
Text translation results: Deleted immediately
File translation results: Retention period of 10 days
* Plans that allow the retention period to be specified/changed for the subscription are also available. Click here for inquiries related to specifying or changing the retention period.
* This can also be deleted manually at any time.
- Customer registration data
The ID/password data, user dictionaries, translation memories, and profile information for each user are encrypted and stored as customer registration data.
* This will be deleted once the user deletes it or the service is canceled.
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Secondary use of data
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None (specified in the terms of use for the service)
We do not make any secondary use of customer translation log data in order to improve the accuracy of Mirai Translate services.
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Vulnerability response
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Vulnerability tests are conducted regularly by third-party organizations, and responses are promptly made based on the test results
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Operation
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Operation is in compliance with ISO27001/ISO27017(certified) security requirements
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Handling of administrators
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Administrators that can access data are limited in accordance with the management organization defined by our Information Security Policy
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Security-related inquiries
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Handled using security checksheets
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Other
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- Compliant with GDPR (EU General Data Protection Regulation)
- Compliant with "Reference Technical Requirements for the Introduction of Multilingual Automated Translation Systems in Government Agencies" (Ministry of Internal Affairs and Communications)
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